SOS Children's Villages Seeks Member Support Advisor, Banjul Cluster – Dakar based

The mission of the Member Support Advisor is to be the daily operational link between Promoting & Supporting Associations (PSAs), the General Secretariat (GSC) and other Member Associations (MAs). The MSA will coordinate the timely exchange of information requested (Info Hub), in close collaboration with the SOS Children´s Villages International Representative (CVI Representative), to MAs.

Key performance areas and main responsibilities:


  • Support the CVI Representative in the annual planning process of the MAs (e.g. preparing dialogue sheets, ensuring that plans and reviews are received on time and are technically correct)
  • Ensure the link between planning and budgeting
  • Support the linking of needs and funds by providing the necessary content information
  • Support the management of PSA portfolios by providing the necessary content information
  • Work closely with Strategy Advisor

Monitoring & Evaluation

  • Have an overview on external financial audits of MAs
  • Manage and maintain an overview on MA statistics
  • Monitor MA data and general key performance indicators across all functions except finance

Information & Coordination

  • Provide administration and general service to the CVI Representative in all aspects of the CVI Representative role related to MAs and the interaction of the CVI Representative with the region
  • Provide information and general coordination of services and contact requested by PSAs, Regional functions and other MAs (Info Hub)
  • Collect, check and forward standard reports to PSAs (e.g. Annual Report) including technical handling of database entry
  • Process miscellaneous requests from PSAs and other MAs (e.g. distribute donations in kind) and prepare non-standard special reports
  • Project management support in public funding and construction projects to MAs and PSAs (e.g. funds flow, reporting, audits, as per guideline)

Finance Systems Support

  • Implement and give first level user support for MAs for the SOS controlling system LUCY (Construction, Monitoring & Reporting)


If you are interested in this position, please send your detailed e-mail application (CV+Cover letter IN ENGLISH) by 6th January 2017 at the latest to

Only shortlisted candidates will be contacted

The position title must be mentioned in the subject line