Abstract
This study aims to explore parents’ lived experiences of receiving child neglect allegations and how they make sense of these experiences. The sample consists of parents who participated in a family preservation program following allegations of child neglect. Semi-structured interviews were conducted and analyzed using interpretative phenomenological analysis (IPA). The findings suggest that parents resist neglect allegations, both by denial and minimization, partly due to their lack of clear understanding of what constitutes child neglect. Further, parents in this study tended to be reactive to meanings ascribed to the label of child neglect rather than the allegations per se. They seemed to experience internal conflict between their positive evaluations of their own parenting and what their neglect allegations might imply about their parenting. Parents also experienced emotional distress, such as concern about social stigma and fear of losing their parental rights, as they tried to make sense of their current situations. Suggested implications for practice include exploring parents’ subjective understanding of their allegations and considering their unique familial and sociocultural contexts from the outset of their involvement with child protective services (CPS) in order to build a collaborative working alliance.