The standards are grouped on the following areas of interest:
Advocacy and relationships with the community
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Advocacy
Telephonic counseling
- Assessing the immediate risk
- Telephonic assistance and counseling
Intervention in emergency situations
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The mobile team
Administration and management
- Service permanency
- Location, financial resources and facilities
Human resources
- Recruitment and employment
- Number of staff members, background and ongoing training
- Supervision
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