This paper discusses the experiences of parents receiving family reunification services because their children have been placed in child and youth care centres. The sample was purposively selected according to inclusion criteria. The data were collected through semi-structured interviews and guided by participatory learning action techniques. The findings were valuable as existing challenges were mentioned, like the unavailability of designated social workers and lack of communication, which in the end affected family reunification. The value of support became evident as the parents expressed how support assisted them while their children were in care.
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