Inter-Sectoral Standard Operating Procedures for Child Protection and Family Welfare: Guidelines, Tools and Forms for Casework and Management

Ministry of Gender, Children and Social Protection, UNICEF

The Government of Ghana with UNICEF support developed an Inter-Sectoral Standard Operating Procedure for child protection and family welfare (ISSOP). The ISSOP provides a harmonized framework of agreed standards, principles and procedures for all child protection and family welfare stakeholders to understand each other’s roles and responsibilities. In addition, the ISSOP helps to hold stakeholders mutually accountable to each other and the beneficiaries they serve. It identifies specific procedures to the use of forms, tools and guides by the social services and other key stakeholders. The guides, tools and forms of this ISSOP have been designed to improve the quality of social services.