Sixth Annual Social Service Workforce Strengthening Symposium: Evidence for Action


This video presents the full recording of the 6th Annual Global Social Service Workforce Symposium held 7 May 2019, including keynote address, panel discussions, and Q&As. The Symposium provided a forum for practitioners, government representatives, scholars and other experts from around the world to discuss efforts to strengthen the social service workforce. This year’s Symposium featured experiences and lessons learned from countries that have recently engaged in comprehensive social service workforce mappings and assessments. Representatives from different countries shared their firsthand experiences with the mapping process and provided an overview of the efforts that are underway toward developing comprehensive national workforce strengthening strategies.

Collecting and analyzing data to better understand the social service workforce is fundamental and foundational to creating informed advocacy. Regional panels of speakers representing a variety of stakeholders provided examples of how they have used new evidence and recommendations to better support advocacy efforts and to design and implement strategies to better plan, develop and support the workforce. Speakers and breakout work sessions also made connections to global trends and progress toward achieving the recommendations within the Call to Action.

The Symposium included the launch of the 2018 State of the Social Service Workforce Report which provides a comparative look at social service workforce development in four regions. 


The objectives of this symposium were to:

  • Facilitate discussion and information sharing of regional and national coordination efforts to strengthen the social service workforce and improve the lives of in children, families, individuals and communities
  • Share promising examples from various country contexts on how comprehensive, participatory assessment and mapping processes can lead to improved planning and development for the social service workforce
  • Launch the Alliance’s 2018 State of the Social Service Workforce Report 

Event Organizer 

The Symposium was organized the Global Social Service Workforce Alliance, a non-profit network with more than 2200 members in 134 countries, that aims to promote the knowledge and evidence, resources and tools, and political will and action needed to address key social service workforce challenges, especially within low- to middle-income countries. Tides Center acts as the fiscal sponsor and host of the Alliance. A 13-member Steering Committee oversees and guides the direction and development of the Alliance and provides support to the Alliance Secretariat. 

6th Annual Social Service Workforce Strengthening Symposium