This video from the National Child Welfare Workforce Institute explains how the state of Missouri in the US reformed its child welfare system by strengthening the social service workforce. The Missouri Children’s Division faced big challenges prior to 2014. Too many children were in out-of-home care, child welfare workers approached practice inconsistently, and the state was plagued by high staff turnover rates. This is the story of how the Division collaborated on a new Workforce Excellence project to design and implement a new practice model to address these issues.