Abstract
Current knowledge about the types of child welfare interventions that best promote family reunification has increased over the years. However, evidence remains fairly limited regarding the process of implementing these programs and the experiences of families participating in these services. This study addresses these gaps by examining how a child welfare agency implemented an innovative pilot initiative designed to promote timely family reunification. This research study explored a program that included three core components: Family to Family program model, reduced worker caseloads, and caseworker continuity. The study aimed to answer three research questions: (1) how was the program envisioned, created and implemented, (2) what were staff members' experiences implementing the program, and (3) what were parents' experiences receiving services from this program? Findings indicated that the implementation of pilot program was consistent with the original program design. Both staff and parents perceived the program to be valuable and effective. Participants highlighted how the program's unique structure helped families reunify, especially by fostering trusting relationships between caseworkers and parents, and close collaboration between the child welfare agency and the local community. Results from the study offer recommendations regarding alternative approaches to achieving family reunification or permanency for children. Implications for child welfare practice, policy and research are provided.