This study sought to inform improvements in service delivery of Retrak’s Independent Living programme by listening to and documenting the voices of participants. The interviewees were asked for feedback on the support they received and their ideas for improvement and aspirations. The ideas and experiences of these young people highlighted the importance of supportive relationships, gaining skills and finding employment, as well as feeling included and accepted by their communities. The stories they shared have provided Retrak with valuable insights into how to better support our beneficiaries on their dual journey into adulthood and independence.
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