Better Care Network is seeking a Knowledge and Community Manager

Better Care Network

The Better Care Network (BCN) is an interagency initiative that facilitates global information exchange and collaboration among the growing number of organizations, governments, community groups, and individuals working to strengthen children’s care. BCN’s core purpose is to inform and influence global action for children without adequate family care and, as a dynamic interdisciplinary global network of organizations and individuals, share learning from the global to the local level to generate momentum and drive systemic change.

Today BCN is recognized as the preeminent global information hub and convener to influence action for children without adequate family care. The BCN website (bettercarenetwork.org) is the largest global collection of key research, tools, events and other documentation on issues related to strengthening family care and alternative care, designed to support academics, policymakers and practitioners alike. BCN convenes the Transforming Children’s Care collaborative (TCC), established as the primary convening mechanism to facilitate sector wide and cross sectoral collaboration to advance children’s care. 

Role purpose:

The BCN Knowledge and Community Manager plays a critical role in facilitating knowledge sharing and exchange globally as part of the BCN team. They support the effective functioning of the Transforming Children’s Care Global collaborative platform, serving as the focal point for member engagement and coordination, leading the development of communication and outreach materials, promoting the growth and effective functioning of the TCC collaborative through strategic networking, inclusive and participatory processes, and strong communication practices that promote transparency and accountability.

They lead on the day-to-day operations of BCN’s knowledge management platforms, with a particular focus on the BCN website, the world’s largest online library of resources on children’s care, accessed in over 200 countries and territories, and the BCN newsletter.

To see a full a job description, please click on the attached document.

Qualifications, Experience and Skills

Required

  • Bachelor level degree in a relevant field such as international development, communication, knowledge management, information science, or another related discipline.
  • Minimum of five (5) years of professional experience in knowledge sharing and community management, or advocacy and learning- ideally in a professional, nonprofit, or international development context focused on child care and protection, or related sectors.
  • Demonstrated experience in outreach and communication with diverse partners across different contexts, organizations, and stakeholder groups.
  • Solid understanding of key issues in child rights, alternative care, and child protection at national, regional, or global levels.
  • Proven ability to foster collaboration and coordination across organizations, networks, and multi-stakeholder initiatives.
  • Proficiency with knowledge management platforms and collaboration tools.
  • Demonstrated experience in documentation, information organization, and digital content
  • Excellent written and verbal communication skills, with the ability to engage effectively across diverse audiences and sectors.
  • Capacity to work independently and within a small team, demonstrating strong problem-solving and critical thinking skills.

Desired:

  • Experience working in child protection or relevant social services in both developed and developing contexts.
  • Experience collaborating with technical networks or professional communities of practice.
  • Proficiency in additional languages, particularly French or Spanish, is a strong asset.

 

Contract: Full time

FLSA Status: Exempt

Target base salary: $75,000-$78,000 (Dependent on experience and qualifications.)

Benefits: Comprehensive benefits package including medical, dental, vision, and life insurance coverage, along with paid time off and retirement plans.

Location: This position is based in the United States and requires the candidate to currently reside in the U.S. Applicants must be legally authorized to work in the United States at the time of application and must not require current or future sponsorship for employment visa status (e.g., H-1B visa).

Work Environment: The Better Care Network (BCN) currently operates remotely. The post holder is expected to work from home with appropriate internet connectivity.

 

Application Process:

To apply, please send your CV and cover letter as a single document, including your salary expectations for this role, to: florence.martin@bettercarenetwork.org

Closing Date for Application: 6th June 2025 COB EDT

Better Care Network, a project of Tides Center, is an “at-will” and equal opportunity employer.

We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, veteran status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions.

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Due to the nature of this role, the selected candidate will be required to complete a background check after receiving a conditional offer of employment. Please note if the selected candidate has an arrest or conviction record, they will still be considered.

 

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