UNICEF Zambia is seeking a consultant to undertake a comprehensive workload study targeting 15 district social welfare offices (DSWOs) to determine the optimal workload for DSWOs which will inform planning for future workforce needs for the Department of Social Welfare. This study will complement the 2014 Human Resource Assessment and Gap Analysis of the Social Welfare Workforce in Zambia.
Note: For the purpose of this workload study, child and family welfare services include (1) family preservation services; (2) child-family reintegration services; (3) alternative care services (kinship care, foster care and institutional care as a last resort or for short term emergency placements); (4) permanent care programmes such as adoption; and (5) justice services for children – including children in conflict with the law as well as protection of child victims and witnesses.