This case study, part of the five-year evaluation of the Changing the Way We Care (CTWWC) initiative, highlights Moldova’s Social Service Workforce Strengthening Working Group (WG), launched in 2022 by CTWWC and the Ministry of Labor and Social Protection. Facilitated by Keystone Moldova, the WG applied a Collective Impact Approach to convene government, civil society, academia, donors, communities, and people with lived experience to collaboratively address gaps in training, supervision, and professionalization of social workers. The group’s goals included establishing continuous training, strengthening professional supervision to prevent burnout, and forging partnerships between government and universities to align policy and practice. Early outcomes include the development of training curricula, stronger academic-government partnerships, and new mechanisms for workforce support—demonstrating progress toward building a more sustainable, skilled, and collaborative social service workforce.
See also:
- Final Report: Changing the Way We Care; Year 5 Evaluation
- Kafaalah Case Study: An approach to formalizing an informal alternative family care option
- Guatemala Case Study: An approach to building local government involvement in family strengthening
- Case Study: An approach to building consensus, collaboration, and scale: the Transforming Children’s Care Collaborative (in partnership with the Better Care Network)
