This resource guide reflects the theme of the Office on Child Abuse and Neglect’s 20th National Conference on Child Abuse and Neglect, "Building Community, Building Hope," which was held in Washington, DC, in August 2016. It provides information on how to use protective factors in working with families and communities. Including guidelines for understanding abuse and neglect, this resource guide provides information on how parents and caregivers can build stronger families through useful tips, such as advice on how to manage stress, deal with temper tantrums, and bond with children.