Case management, applied in the child welfare sector, represents a coordination method of all social work and special protection activities developed in the best interest of the child by professionals from various private and public services/institutions.
The standards are grouped on the following areas of interest:
Use of method
-
Conditions for using the method
Stages in case management
-
Stages in case management
-
Initial assessment
-
Detailed/complex assessment
-
Multidisciplinary team
-
The individualized protection plan and the service plan
-
Monitoring and reassessment
-
Post-service monitoring and case closure
The case manager
-
Recruitment and employment
-
Main responsibilities and delegating responsibilities
-
Initial and ongoing training
-
Supervision