Standards of Care

Standards of care are approved criteria for measuring and monitoring the management, provision and quality of child care services and their outcomes. Such standards are required for all child care provision, including day care, kinship, foster and institutional care.

Standards should be concrete and observable sets of indicators which describe what good practice means in terms of outcomes for the child, how a service should be delivered, and the actions required by staff. They should be guided by the rights and best interests of the child, the preservation of the family, and the promotion of the child’s development.

Standards of care should be in line with national child care and protection policies, and reflect international standards for children’s rights. The development, monitoring and evaluation of standards should be participatory, and reflect the views of children and families who are using the services.

Standards should give indicators relating to all aspects of child care from the child’s physical and emotional well-being to staff and organisational procedures. This includes the child’s diet, access to health and education, and play and recreational facilities. Standards should outline the methods of care and control, and ensure that services are accessible and promote the child’s health. Standards should specify the rights of children to privacy, informed choices, dignity and respect. Standards relating to staff should include recruitment and selection procedures, regular supervision, support, and training. Procedural standards include the maintenance of records, respect for confidentiality, and accountability mechanisms.

The literature in this section focuses on examples of organisational standards for child care provision.

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No Place Like Home: A Research Study of the Operations, Management, and Care Offered by Residential Facilities for Orphaned and Vulnerable Children

Built Environment Support Group, BESG, 2007

A study of the management, operations, and care offered by institutions for AIDS orphans in South Africa. It compares the findings of registered and unregistered institutions.

Guide for Interpreting and Applying National Quality Standards for the Protection, Care and Support of Orphans and Other Vulnerable Children in Uganda

Uganda Ministry of Gender, Labour and Social Development, 2007

The purpose of the quality standards tools, namely the framework of national standards and the OVC quality standards guide, is to provide a structure and methodology for the development and application of relevant standards for the comprehensive, integrated protection, care and support of OVC at all levels in Uganda.

Armenia: Minimum Child Care Standards for Child Care Organizations

31 Dec 2006

Guidelines for the minimum standards for residential childcare institutions in Armenia, including how the child should be received, cared for, and the arrangements for the child leaving the institution.

International Guidelines on Children Without Parental Care

15 Aug 2006

This page describes the process of getting the guidelines adopted by the UN continues.

Standards for Children's Home in Guyana

Ministry of Human Services and Social Security , 01 Aug 2006

A set of standards for measurable quality in service provision for children living in homes. Outlines the rights of a child, planning and legalizing children’s care, children’s home administration, management and staffing, and safeguarding child welfare while in the home, which includes nutrition, health, education and religion.