This Compendium of Case Management Tools and Resources represents the work of the Alliance Case Management Interest Group. Given increasing interest among Alliance members on the topic of case management, the Alliance has established and supported the work of the interest group and its two subgroups on Concepts and Principles of Case Management and on Case Management Tools and Resources. Interest groups are comprised of Alliance members who contribute their expertise on thematic areas. Learn more about Alliance interest groups and their work.
Members of the Alliance’s Case Management Interest Group developed this Compendium to share existing best practice case management tools and resources. Using a matrix to analyze resources submitted for review, a total of 25 resources were selected for the Compendium and divided in four categories: Core Concepts and Principles, Tools and Forms, Standard Operating Procedures, and Training Materials. The selected resources are meant to be useful to audiences of various workforce levels and represent perspectives and practices across different regions and stages from humanitarian to development.