Social Service Workforce Strengthening

A strong social service workforce is critical to meeting the needs of children without adequate family care.  From government policy-makers, local administrators, researchers and social workers, to educators, community workers and care providers, social service actors play a key role in protecting girls and boys and promoting their care.

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Better Care Network and Global Social Service Workforce Alliance,

On 26 April 2023, the Better Care Network (BCN) and the Global Social Service Workforce Alliance (GSSWA) organized an event under the auspices of the Ukraine Children’s Care Group with child protection and care actors focused on strengthening the social service workforce as part of the recovery process in Ukraine to support a transformed care and protection system for children. The event brought actors practitioners, technical advisors, policymakers and donors together to better understand the impact of the conflict on the existing social service workforce, and to identify concrete recommendations for strengthening and reforming it as part of the recovery process to support a transformed care and protection system for children in Ukraine.

Better Care Network and the Global Social Service Workforce Alliance,

On 26 April 2023, the Better Care Network (BCN) and the Global Social Service Workforce Alliance (GSSWA) organized an event under the auspices of the Ukraine Children

Family for Every Child,

El nuevo conjunto de herramientas de evaluación participativa de Family for Every Child pone en el centro el conocimiento y la experiencia de las organizaciones de la sociedad civil (OSC) locales. Ofrece una alternativa a las dinámicas de evaluación tradicionales, aprovechando la fuerza de las soluciones locales.

Changing the Way We Care,

În martie 2022, Changing the Way We Care, în parteneriat cu Ministerul Muncii și Protecției Sociale (MMPS), a lansat un grup de lucru axat pe consolidarea forței demuncă în domeniul serviciilor sociale din Moldova.

Family for Every Child,

Family for Every Child's new Participatory Evaluation Toolkit places the knowledge and experience of local Civil Society Organisations (CSOs) at its centre. It offers an alternative to traditional evaluation dynamics, by drawing on the strength of local solutions. 

Changing the Way We Care,

In March 2022, Changing the Way We Care in partnership with the Ministry of Labor and Social Protection (MoLSP) launched a Working Group focused on strengthening the social service workforce in Moldova.

Changing the Way We Care,

This learning brief was developed as part of the CTWWC 2021 annual report and shares learning from several contexts and is intended to share learning on how family strengthening, reunification, case management and workforce strengthening can be integrated in care reform.

Sandra Creamera, Suzi Blairb, Maree Toombs, Claire E Brolan,

This study aims to provide evidence and instruction to social work educators, policymakers and practitioners
in Australia’s child protection, wellbeing, and justice systems about why and how Aboriginal and Torres Strait Islander controlled organizations are best placed to lead out-of-home care service delivery for Indigenous children, their family and community.

Global Social Service Workforce Alliance,

The social service workforce plays an important role within social protection systems by connecting children, individuals, and families with a range of social services across sectors. Despite the increasing challenge of poverty and vulnerability exacerbated by the COVID-19 pandemic, conflict and climate change, as well as the increasing recognition of the role of social service workers, investments in strengthening the workforce remain low across most countries. This presentation aims to clarify the role of the social service workforce in the social protection system. It also outlines key considerations for strengthening the social service workforce in their integral role in delivering effective and efficient social protection programmes and services.

UNICEF, Global Social Service Workforce Alliance,

This guide is intended to inform policy makers and workforce managers in ministries of social welfare, finance and planning, and, where applicable, provincial or district authorities and other relevant national bodies responsible for the recruitment, deployment, funding or regulation of the social service workforce. The guide can also be used by a national level leadership group tasked with defining an adequate level of resourcing for social services, and, on this basis, a minimum ratio of workforce to population, alongside other steps to strengthen the social service workforce.