Social Service Workforce Strengthening | Better Care Network

Social Service Workforce Strengthening

A strong social service workforce is critical to meeting the needs of children without adequate family care. From government policy-makers, local administrators, researchers and social workers, to educators, community workers and care providers, social service actors play a key role in protecting girls and boys and promoting their care.

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The development of a skilled and well-supported social service workforce is particularly important as countries move toward reforming their care systems and work to reduce reliance on residential care, strengthen families, prevent separation and promote family and community-based alternative care options. This is a challenging undertaking that requires social service actors from national to community level who are competent and willing to make changes to the way they deliver care, and are able to establish and manage a new range of preventive and responsive care services to children and families.

Strengthening the social service workforce in any country is complex. It involves creating supportive legislation and policies; developing recruitment, selection, employment, supervision, support and registration procedures; establishing education and training programmes; improving working conditions, ensuring licensing and practice standards; recognizing the status of care professionals; and raising awareness to change mindsets on care.

All of this requires working with a wide range of actors involved in supporting children and families. Substantial allocation (or redirection) of financial resources is also required, to ensure that sufficient numbers of skilled social service workers are available to work directly with children and their families at the community level, as well as at a higher administrative level to oversee care services and regulations.

This section contains documentation of social service workforce development within the context of national care reform and child protection system strengthening, including guidance, lessons learned and training tools.

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Report 5: Knowledge, Attitudes, and Practices of Reintegrating Children into Families

Changing the Way We Care, 01 Dec 2021

The study aims to develop specific practical recommendations for changing the knowledge, attitudes, and practices of the target groups in order to prevent child-family separation and remove existing obstacles children and families face during rein

Report 2: Situational Assessment of Child and Family Protection Personnel Training in the Republic of Moldova

Changing the Way We Care, 01 Dec 2021

The purpose of the evaluation is to strengthen the training program for child and family protection personnel in coordination with recent programmatic, legislative, and methodological developments at national and international levels, and to effectively contribute to improving the quality of services for vulnerable children and families by improving the competencies of professionals in the system.

Report 7: Findings from Child Assessments from 6 Residential Institutions

Changing the Way We Care, 01 Dec 2021

The purpose of the individual assessment of 184 children in six RIs was to collect up-to- date information on the demographics, as well as the social, educational, psychological, and medical status, of children placed in RIs in order to plan their reintegration into their families of origin and/or to prepare them to transition from residential to family care.

Report 3: Assessment of Social Services for Vulnerable Children and Families

Changing the Way We Care, 01 Dec 2021

The aim of the study is to understand the current situation of social services focused on strengthening families’ capacity to provide a safe, stable, and nurturing environment for children, as well as services for children in need of, or currently in, alternative care and/or in the process of reintegration, in order to be able to formulate recommendations that will contribute to evidence-based decisions for their improvement.

Report 8: Analysis of the Regulatory Framework and Financing Mechanism for the Alternative Care System

Changing the Way We Care, 01 Dec 2021

The analysis was carried out in order to develop practical recommendations on improving the regulatory framework and the social services financing mechanism to prevent the separation of children from families and support alternative care mechanisi

Report 4: Analysis of National and International Best Practices in Case Management

Changing the Way We Care, 01 Dec 2021

The analysis of case management (CM) systems aims to contribute to the development of a CM model that both reflects the latest programmatic, legislative, and methodological developments at national and international levels, and effectively contributes to increasing the quality of services for vulnerable children and families.

Situational Analysis of Care Reform in the Republic of Moldova

Changing the Way We Care, 01 Dec 2021

This comprehensive situational analysis was comprised of seven unique pieces of research, conducted by individual researchers, research firms and CTWWC, and in close coordination the Government of Moldova. The research findings were presented to and validated during a process in which more than 140 participants representing 96 government bodies and NGOs participated in July 2021. All research is available in Romanian and English.

Raport 3: Evaluarea situației prestării serviciilor sociale - Destinate copiilor şi familiilor vulnerabile

Changing the Way We Care, 27 Oct 2021

Scopul studiului este de a cunoaște situația actuală a serviciilor sociale axate pe
consolidarea capacității familiei de a asigura un mediu sigur, stabil și afectuos pentru
copii, precum și a serviciilor destinate copiilor care au nevoie de sau se află în îngrijire
alternativă și în proces de reintegrare, pentru a putea formula recomandări care să
contribuie la decizii bazate pe evidențe în îmbunătățirea acestora.

Raport 1: Analiza de situație cu privire la îngrijirea copiilor în Republica Moldova

Changing the Way We Care, 27 Oct 2021

Scopul analizei de situație a copiilor din Republica Moldova, cu accent pe copiii
vulnerabili și prevenirea separării de părinți, este de a oferi o imagine completă a
situației lor actuale, inclusiv în urma efectelor pandemiei COVID-19 și care să servească
elaborării de recomandări concrete cu privire la o serie de decizii bazate pe probe, pe
care statul dar și actorii societății civile au nevoie să le ia și, ulterior, să le implementeze,
pentru a îmbunătăți situația grupurilor celor mai vulnerabile, precum și pentru a
eficientiza sistemul de îngrijire alternativă a copilului din Republica Moldova.

Raport 7: Rezumatul constatărilor din evaluările copilului în șase instituții rezidențiale

Changing the Way We Care, 27 Oct 2021

Scopul evaluării individuale a 184 de copii din șase instituții rezidențiale este de a obțineinformația actualizată privind indicatorii demografici și situația socială, educațională,psihologică și medicală a copiilor plasați în instituțiile rezidențiale pentru a planificareintegrarea lor în mediu familial și/sau pregătirea pentru tranziție de la servicii deîngrijire de tip rezidențial la îngrijire de tip familial.