Social Service Workforce Strengthening

A strong social service workforce is critical to meeting the needs of children without adequate family care. From government policy-makers, local administrators, researchers and social workers, to educators, community workers and care providers, social service actors play a key role in protecting girls and boys and promoting their care.

The development of a skilled and well-supported social service workforce is particularly important as countries move toward reforming their care systems and work to reduce reliance on residential care, strengthen families, prevent separation and promote family and community-based alternative care options. This is a challenging undertaking that requires social service actors from national to community level who are competent and willing to make changes to the way they deliver care, and are able to establish and manage a new range of preventive and responsive care services to children and families.

Strengthening the social service workforce in any country is complex. It involves creating supportive legislation and policies; developing recruitment, selection, employment, supervision, support and registration procedures; establishing education and training programmes; improving working conditions, ensuring licensing and practice standards; recognizing the status of care professionals; and raising awareness to change mindsets on care.

All of this requires working with a wide range of actors involved in supporting children and families. Substantial allocation (or redirection) of financial resources is also required, to ensure that sufficient numbers of skilled social service workers are available to work directly with children and their families at the community level, as well as at a higher administrative level to oversee care services and regulations.

This section contains documentation of social service workforce development within the context of national care reform and child protection system strengthening, including guidance, lessons learned and training tools.

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ARC Reflections Training Program

The Annie. E. Casey Foundation, 2018

Because foster parents play a critical role in supporting children in foster care, who often have experienced trauma, the Casey Foundation developed ARC Reflections, a nine-session program that child welfare agencies can use to train foster parents to better care for children who have had traumatic experiences.

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State of the Social Service Workforce in South Asia

UNICEF South Asia and Global Social Service Workforce Alliance, 2018

This report from UNICEF South Asia and Global Social Service Workforce Alliance provides information on the current status of the social service workforce in the eight countries in South Asia.

New Directions in Children’s Welfare

Sharon Pinkney, 2018

This book makes a distinctive contribution to reflections on what child-centred practice means in the complex area of child welfare.

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Prepare for Leaving Care Training Manual

SOS Children’s Villages International, 2018

This Training Manual seeks to raise awareness of the content of the Prepare for Leaving Care: Practice Guidance, build knowledge and skills to support young people through the process of leaving care and help trainees to understand and develop some of the tools which are helpful in the leaving care process.

The role of the social worker in adoption – ethics and human rights: An Enquiry

Professor Brid Featherstone, Professor Anna Gupta, Sue Mills - BASW, 2018

This report presents the findings of a UK national Enquiry into the role of the social worker in adoption with a focus on ethics and human rights.

Rwanda Violence Against Children and Youth Survey: Findings from a National Survey, 2015-2016

Rwanda Ministry of Health (MOH), 2018

This report presents findings from the national Violence Against Children Survey (VACS), administered in Rwanda from 2015-2016, and lays out recommendations for addressing and preventing violence against children based on those findings.

Talleres de Autocuido para servidores públicos en atención a la emergencia del volcán de fuego

Maria Angelina Oliva, 2018

Este informe se detalla la propuesta metodológica para otorgar espacios seguros para que los servidores públicos que han atendido a los damnificados por una tragedia en Guatemala puedan descargarse emocionalmente y poner en práctica técnicas de autocuido.

Doing Child-Protection Social Work with Parents: What Are the Barriers in Practice?

David Wilkins & Charlotte Whittaker - The British Journal of Social Work, 28 Dec 2017

For many social workers, participatory practice may seem an unachievable goal, particularly in the field of child protection. This paper discusses a significant programme of change in one London local authority, as part of which the authors undertook 110 observations of practice and provided more than eighty follow-up coaching sessions for workers.

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Foster parents exposed to political violence: The role of social support in addressing emotional and functional difficulties

Ohad Gilbar, Rami Benbenishty, Miriam Schiff, Rachel Dekel - Children and Youth Services Review, 24 Dec 2017

The first goal of this study was to describe posttraumatic symptoms (PTS) and problems in functioning among foster parents following their exposure to the war.

Listening to child protection workers in Saudi Arabia: Child protection workers speak of how they experienced the policies and programs introduced to protect children between 2010 and 2013

Nawaf Al Faryan, Margarita Frederico, Janelle Young - International Social Work, 21 Dec 2017

In this article, child protection managers and direct service workers in Saudi Arabia report their experiences in implementing new policies.

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