Social Service Workforce Strengthening

A strong social service workforce is critical to meeting the needs of children without adequate family care. From government policy-makers, local administrators, researchers and social workers, to educators, community workers and care providers, social service actors play a key role in protecting girls and boys and promoting their care.

The development of a skilled and well-supported social service workforce is particularly important as countries move toward reforming their care systems and work to reduce reliance on residential care, strengthen families, prevent separation and promote family and community-based alternative care options. This is a challenging undertaking that requires social service actors from national to community level who are competent and willing to make changes to the way they deliver care, and are able to establish and manage a new range of preventive and responsive care services to children and families.

Strengthening the social service workforce in any country is complex. It involves creating supportive legislation and policies; developing recruitment, selection, employment, supervision, support and registration procedures; establishing education and training programmes; improving working conditions, ensuring licensing and practice standards; recognizing the status of care professionals; and raising awareness to change mindsets on care.

All of this requires working with a wide range of actors involved in supporting children and families. Substantial allocation (or redirection) of financial resources is also required, to ensure that sufficient numbers of skilled social service workers are available to work directly with children and their families at the community level, as well as at a higher administrative level to oversee care services and regulations.

This section contains documentation of social service workforce development within the context of national care reform and child protection system strengthening, including guidance, lessons learned and training tools.

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The Emotional and Sensory Dimensions of Child Welfare

Sharon Pinkney, 12 Jan 2018

This chapter, from the book 'New Directions in Children’s Welfare,' explores the emotional and sensory dimensions of child welfare as an embodied practice which takes place across diverse sites, spaces and places.

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Barriers and facilitators for access to mental health services by traumatized youth

April Joy Damian, Joseph J. Gallo, Tamar Mendelson - Children and Youth Services Review, 07 Jan 2018

The purpose of this study was to assess the perspective of social service providers who participated in a nine-month, trauma-informed care (TIC) training intervention on 1) their capacity to make referrals to trauma-specific services following the training, and 2) factors external to the training intervention that supported or hindered their ability to link traumatized youth with services.

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Developing the social work role in the Indonesian child protection system

Patrick John O’Leary, Amy Young, Donna McAuliffe, Yanuar Wismayanti - International Social Work, 03 Jan 2018

This article outlines exploratory research in establishing a role for social work in child protection in Indonesia.

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Parental participation in child protection practice: The experiences of parents and workers in Ghana

Ebenezer Cudjoe & Alhassan Abdullah - Qualitative Social Work, 02 Jan 2018

This is the first study in Ghana to explore child protection workers and parents’ experiences on participatory practices.

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The role of social work in international child protection: best practices in stakeholder cooperation

Julie Gilbert Rosicky & Felicity Sackville Northcott - Persona y Familia, 02 Jan 2018

The focus of this paper will be the intersection of law, policy implementation, and social work in child protection, specifically child protection involving children who are separated by an international border from their families.

Five Steps to a Stronger Child Welfare Workforce

Annie E. Casey Foundation, 2018

This publication outlines five clear steps that child welfare agency leaders in the United States can take to build and maintain a strong, stable frontline workforce.

Implicit Racial Bias 101: Exploring Implicit Bias in Child Protection

Center for the Study of Social Policy (CSSP) and the Kirwan Institute for the Study of Race & Ethnicity, 2018

This online course on implicit bias was developed by the Center for the Study of Social Policy (CSSP) and the Kirwan Institute for the Study of Race & Ethnicity to aid practitioners in understanding and addressing racial bias in the US child protection system.

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Core Concepts and Principles of Effective Case Management: Approaches for the Social Service Workforce

Global Social Service Workforce Alliance, 2018

Developed by members of the Global Social Service Workforce Alliance’s Case Management Interest Group, this resource aims to define case management.

Intervention Strategies Used by Social Workers in Emergency Child Protection

Jackie Hope, Carlien van Wyk - Social Work/Maatskaplike Werk, 2018

This research provides insight into the current intervention strategies used by social workers in emergency child protection, whereby children are removed from their caregivers as a result of abuse and are placed at child and youth care centres.

Social workers' views on community involvement in child protection work in Italy

Luca Fazzi - Child & Family Social Work, 2018

The article presents the results of an empirical pilot study carried out on a sample of 24 child protection social workers employed in four public agencies in Italy.

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