Building Resilience in Social Services by Managing Demand
The demand for social care, support, and protection is rapidly increasing across Europe, driven by a variety of factors, such as demographic changes and increasing inequalities. This briefing from the European Social Network (ESN) examines this critical issue and identifies solutions to manage demand for social services, to plan and allocate their resources, both human and financial, to deliver high-quality outcomes that are tailored to the actual needs of persons seeking support.








