Social Service Workforce Strengthening

A strong social service workforce is critical to meeting the needs of children without adequate family care. From government policy-makers, local administrators, researchers and social workers, to educators, community workers and care providers, social service actors play a key role in protecting girls and boys and promoting their care.

The development of a skilled and well-supported social service workforce is particularly important as countries move toward reforming their care systems and work to reduce reliance on residential care, strengthen families, prevent separation and promote family and community-based alternative care options. This is a challenging undertaking that requires social service actors from national to community level who are competent and willing to make changes to the way they deliver care, and are able to establish and manage a new range of preventive and responsive care services to children and families.

Strengthening the social service workforce in any country is complex. It involves creating supportive legislation and policies; developing recruitment, selection, employment, supervision, support and registration procedures; establishing education and training programmes; improving working conditions, ensuring licensing and practice standards; recognizing the status of care professionals; and raising awareness to change mindsets on care.

All of this requires working with a wide range of actors involved in supporting children and families. Substantial allocation (or redirection) of financial resources is also required, to ensure that sufficient numbers of skilled social service workers are available to work directly with children and their families at the community level, as well as at a higher administrative level to oversee care services and regulations.

This section contains documentation of social service workforce development within the context of national care reform and child protection system strengthening, including guidance, lessons learned and training tools.

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Care Reform in Armenia: Timeline of System Achievements

MEASURE Evaluation and USAID, 15 Sep 2017

This infographic provides a historical timeline of the alternative care reform process in Armenia, marking key achievements in the establishment of policies, strategies, guidelines, procedures, and programs to improve the quality of care and protection for children without adequate family care.

Starting with the end in view: Designing OVC programs with responsible exit planning for families, programs and national systems

4Children/OVCsupport.org, 12 Sep 2017

In this webinar recording, 4Children and KIDSS share learning about how to prepare and plan, at the family and programmatic level, for exiting out of OVC programs.

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Good practices in case management: How your OVC program can be ready for a Site Improvement Monitoring System (SIMS) Assessment

Kelley Bunkers & Tom Ventimiglia - 4Children/CRS, 01 Sep 2017

This guide has been written in order to assist OVC program personnel to understand key terms and concepts used in the Site Improvement Monitoring System (SIMS) Community Tool, specifically the section on case management services for OVC.

Case Study on Improving HIV Testing and Services for Children Orphaned or made Vulnerable by HIV (OVC): Approaches of the Yekokeb Berhan Program for Highly Vulnerable Children in Ethiopia

Francesca Stuer & Kate Greenaway - 4Children/CRS, 25 Aug 2017

In this case study, Coordinating Comprehensive Care of Children (4Children) documents and evaluates the work of Pact's Yekokeb Berhan Program for Highly Vulnerable Children in Ethiopia.

Case Study on Improving HIV Testing and Services for Children Orphaned or made Vulnerable by HIV (OVC): Approaches of the Leo Toto and APHIAplus Nuru ya Bonde Programs in Kenya

Francesca Stuer & Kate Greenaway - 4Children/Catholic Relief Services, 25 Aug 2017

In this case study, Coordinating Comprehensive Care of Children (4Children) documents and evaluates the work of COGRI’s Lea Toto program and the FHI360 led APHIAplus program in Kenya.

Case Study on Improving HIV Testing and Services for Children Orphaned or Made Vulnerable by HIV (OVC): Approaches of the Expanded Impact Program in Zimbabwe

Francesca Stuer & Kate Greenaway - 4Children/Catholic Relief Services, 25 Aug 2017

In this case study, Coordinating Comprehensive Care of Children (4Children) documents and evaluates the work of the World Education/Bantwana Expanded IMPACT program in Zimbabwe.

Thoughts on public policy to increase family-based care and decrease institutional care

Gary W. Newton - Child Abuse & Neglect , 01 Aug 2017

This article highlights the challenges to reforming care policy and provides recommendations for those working to create policies that increase family-based care and decrease institutional care at the national level.

Child Neglect in Guyana

ChildLinK with support from Guyana Childcare & Protection Agency, the European Union and Family for Every Child, 01 Aug 2017

This study, commissioned by ChildLinK, critically examines the factors of child neglect by caregivers in Guyana and offers recommendations for key stakeholders across various disciplines.

Radical practice in a risk-averse environment: Learning from ATD Fourth World UK

Hannah Blumhardt, ATD Fourth World UK, and Anna Gupta - Aotearoa New Zealand Social Work, 31 Jul 2017

This report examines and shares learnings from ATD Fourth World UK's social work practice framework with families experiencing poverty, discussing its strengths-based collaborative approach to build relationships and reduce power imbalances between practitioners and families. Implications for the feasibility of implementing this framework in child protection social work practice and policy in Aotearoa New Zealand is also addressed.

Africa Expert Consultation on Violence against Children in All Care Settings

Better Care Network & African Child Policy Forum, with support from CRS, Family for Every Child, Hope and Homes for Children and Save the Children , 21 Jul 2017

On 21-22 June 2017, the African Child Policy Forum and Better Care Network - with the support of Catholic Relief Services, Family for Every Child, Hope and Homes for Children and Save the Children - convened 40 leaders representing child rights bodies, regional economic communities, national governments and civil society in Nairobi, Kenya for the Africa Expert Consultation: Violence Against Children in All Care Settings.