Social Service Workforce Strengthening

A strong social service workforce is critical to meeting the needs of children without adequate family care.  From government policy-makers, local administrators, researchers and social workers, to educators, community workers and care providers, social service actors play a key role in protecting girls and boys and promoting their care.

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Janestic Twikirize and Florence Martin - GSSWA and BCN,

This presentation by Janestic Twikirize and Florence Martin of the Global Social Service Workforce Alliance (GSSWA) and Better Care Network (BCN) respectively, given at the Zambia National Consultation to Accelerate Care Reform, describes the work of both organizations and highlights the importance of mutual supporting in advancing care reform efforts.

Benson Chisanga, Ph.D. - University of Zambia, Department of Social Development Studies,

This presentation from Benson Chisanga, of the University of Zambia’s Department of Social Development Studies, given at the Zambia National Consultation to Accelerate Care Reform, provides basic information on opportunities for the training of the social service workforce in Zambia, focusing on levels of training, challenges, and future prospects.

Status of Child and Youth Care Workers in Zambia & Their Role in Care Reform,

This presentation from Fr. Robert Sihubwa, Chairperson of the Zambia Association of Child Care Workers, given at the Zambia National Consultation to Accelerate Care Reform, provides an overview of the status of child care workers in Zambia and their role in, and contributions to, care reform.

Amy Bess & Janestic Twikirize - Global Social Service Workforce Alliance,

This presentation by Amy Bess & Janestic Twikirize of the Global Social Service Workforce Alliance (GSSWA), given at the Zambia National Consultation to Accelerate Care Reform, presents a working paper by GSSWA and BCN on the role that building the capacity of social service workers has in reforming child care systems.

Barnabas Mwansa - Zambia Rising project,

This presentation from the Zambia Rising project, given at the Zambia National Consultation to Accelerate Care Reform, highlights the two key challenges facing Zambia’s social work workforce that Zambian delegates have identified and outlines strategies for social workforce strengthening based on an HR assessment and gap analysis.

David Brodzinsky, John Santa & Susan Livingston Smith - Residential Treatment for Children & Youth,

In this study, clinical program directors from 59 residential treatment facilities in the US responded to an online survey addressing the representation of adopted youth currently being served by their organization, the extent to which adoption issues are incorporated into clinical intake and treatment processes, and the training needs of clinical staff related to adoption.

Julie Ridley, Cath Larkins, Nicola Farrelly, Shereen Hussein, Helen Austerberry, Jill Manthorpe and Nicky Stanley - Child and Family Social Work,

 This paper uses findings from interviews with 169 children and young people across 11 local authorities in England and 5 Social Work Practices (SWPs), undertaken as part of a 3-year national matched control evaluation of pilot SWPs, to identify key elements of good quality practitioner relationships with children or young people.

Oscar E. Firbank - Journal of Comparative Social Work,

This study seeks to understand collaboration dynamics in social services for determining what strategies work best in facilitating collaborative endeavors in specific policy and institutional environments.

Tata Sudrajat, Dr. Kanya Eka Santi, Nurjannah - Yayasan Sayangi Tunas Cilik ,

This book introduces the PDAK – Pusat Dukungan Anak dan Keluarga (Child and Family Support Centre) in Indonesia and the case management system utilized within the centre. 

Preston City Council,

This toolkit explains the process behind asset mapping, looks at how to carry out a Community Street Audit, provides advice on making asset mapping meaningful and ensuring it leads to constructive action, and on involving different sections of the community - including community residents, elected councillors and representatives from local services. Finally it looks at the tools you may need, and how to keep community and local agencies informed of any action plans arising from the asset mapping.